Frequently Asked Questions
Invoices and statements
- Access to online invoices and statements
- How do I pay SureSave?
- When do I pay SureSave?
- How do I find the SureSave banking details?
- Looking at my Statement, I can see other amounts as well as my current invoice. What are these?
- On my invoice, what are the grey rows at the bottom of each table?
- On the Tax Invoice/Statement, what does a figure in brackets mean?
- The account I have most recently paid is still showing as unpaid, why has this happened?
- What does the table at the bottom of my statement refer to?
- If I am due to receive funds at the end of month, when will this be deposited into my account?